Customer Success Story

SmartWerks Hosted Retail Platform & Shopify Integration

Outcome: Reliable hosting and integration for the full SmartWerks retail platform, keeping POS, inventory, accounting, time clock, and Shopify-connected storefront data available and in sync.

The Business Challenge

"Is the SmartWerks platform online, and can our client stores still process sales, check inventory, and keep business moving?"

The Customer Perspective

SmartWerks is more than a single POS screen. It is the operational hub for specialty retail: point of sale, inventory, employee time clock, reporting, delivery, and accounting all depend on the same hosted platform. When that environment is unstable, connected client stores feel it immediately. Sales slow down, inventory confidence drops, and back-office work starts stacking up.

briskData hosts the SmartWerks platform itself and supports the infrastructure that SmartWerks clients connect to every day. We keep the environment available, extend it where needed, and integrated the platform with Shopify so online inventory, pricing, and product data stay aligned with the system of record. The result is a more dependable retail ERP backbone for both SmartWerks and the stores that rely on it.

Tangible Business Wins

Thank you! I appreciate You.