Pace Software Mission-Critical Hosting
The Business Challenge
"Is our Shop Management System online? Are the repair shops relying on us able to stay open and transact business today?"
The Customer Perspective
Pace provides the Shop Management System that independent vehicle repair shops use to run their businesses. If Pace's servers go down, mechanics across the country can't order parts, print invoices, or check out customers. Keeping these services online, keeping business transacting, and making their websites accessible to the world is the only thing that matters.
We provided the stable, managed hosting infrastructure that Pace relied on to serve those repair shops. We handled the complex behind-the-scenes server operations, providing secure backups, monitoring uptime, and communicating clearly during broader internet outages. When a service hiccuped, we were there immediately to reboot, recover, and ensure their mechanics could get right back to fixing cars.
Tangible Business Wins
- Maintained high uptime for mission-critical repair shop software.
- Rapid incident response to get systems back online instantly.
- Clear, honest communication during external network outages.
- Secure backups and environment exports for safe internal testing.
With your help, we got it sorted out.